Mark Havens has proven his dedication to SSCS and its mission to be an industry leader. After 16 years as a top sales executive, he was appointed to National Sales Manager in 2010. As the company expanded, he was promoted to Vice President of Sales & Marketing to manage the growth of our global sales force.
Prior to joining SSCS, Mark spent several years working for a five star hotel company where world class client service practices were deeply instilled. He continues to promote client satisfaction and superior client service, “Everything we do as a company is geared toward providing a high level of service and a better experience for our clients,” is a comment Mark frequently makes to prospects and clients alike.
Jason Kirkpatrick joined the SSCS team in the Spring of 2018 as COO & interim CFO. Jason’s expertise centers around leveraging financial and operations data to drive strategies. As a veteran of subscription business models over the past 18 years, Jason’s primary focus is on improving customer experience as the foundation of sustainable revenue growth.
Jason has more than 20 years’ experience in various finance, consulting and operations management roles with significant experience in subscription based business models. Prior to joining SSCS, Jason was SVP Finance and GM Operations at SmartVault corporation, achieving significant improvements in customer satisfaction and retention, productivity, and financial performance. Jason has also been group controller for a $150M SBU of United Technologies, a business start-up co-founder, and a consultant with Booz Allen.
Jason holds a BA from Pitzer College in Claremont California and an MBA from the Cox School of Business at SMU in Dallas Texas. Jason also studied at the Instituto de Empresa in Madrid, Spain.
For more than two decades, John Kolkmeier has offered dedicated service to SSCS. His strong technical background has been significant in building the company into a global service provider. As a result, he was appointed as Global Services Director in March 2011.
From 2002 to 2011, John served as a “Major Account” Service Delivery Manager as well as Regional Service Delivery Manager at SSCS. He also worked as Field Service Delivery Manager and Senior Field Service Engineer for more than 17 years and holds a BS in Computer Science from the University of Houston.
Katherine Wilson joined SSCS in 2013 as the Controller. She has 20+ years of experience in Accounting, Human Resource Management, Compliance Management, and strong administrative skills covering various industries, domestically as well as internationally.
Katherine offers a unique combination of hands-on administration that maximizes organizational effectiveness, operations-oriented leadership that ensures efficiency, and people-oriented guidance that yields productivity while motivating and inspiring others to achieve the best results. She believes in embracing change and its positive effect on successful organizations; fostering commitment, team work, pride, trust, and most importantly, integrity. Her mantra is a “Can-Do -- Positive Attitude.” She is a firm believer of the “Secret.”
Cory Bloodworth was appointed as Director of IT Services and Development at SSCS. He is responsible for the internal and external infrastructure for the company’s operations. He also oversees the development and design of new applications and procedures for streamlining the ever-growing business of SSCS in the global marketplace.
Cory joined SSCS in 2001 as a Field Engineer. His career advanced quickly as a systems administrator and developer, and then to manager. Today he serves as the Director of Information Support & Development and lives by the motto “Good enough is NOT good enough.”