By John Kolkmeier, Director, Global Service Delivery, SSCS
Overwhelmed with tracking which assets are approaching EoL (End of Life) or EoSL (End of Service Life)? Several independent hardware support companies already track this data for you and do so much more logically than what is provided by the OEM. Several independent support companies have EoL tracking resources at their website, including SSCS.
There are several EMC storage models heading toward EoSL in the next 12 months. I’m hoping this quick-check list is helpful to you and your team:
EMC EoSL from September 2017 through July 2018
|EMC Model||EMC of Support Life Date|
|Symmetrix DMX-4 950||9/30/2017|
|Symmetrix VMAX 10K||9/30/2017|
|Symmetrix VMAX SE||9/30/2017|
|Avamar Data Store Gen4||3/31/2018|
|Connectrix – Brocade AP-7600B||3/31/2018|
|File Management Appliance Gen 7||3/31/2018|
|Connectrix – Brocade DS-5100B (4G Switch)||4/30/2018|
|Connectrix – Brocade DS-5100B-8G (8G Switch)||4/30/2018|
|Connectrix – Brocade DS-5100B-EP||4/30/2018|
|Connectrix – Cisco MDS-PBF-4LR||4/30/2018|
|Connectrix – Brocade MP-8000B||5/31/2018|
|Connectrix – Cisco MDS-PBF-24-8G||7/31/2018|
|Connectrix – Cisco MDS-PBF-44-8G||7/31/2018|
|Connectrix – Cisco MDS-PBF-48-8G||7/31/2018|
Should you have any assets approaching end of support, don’t forget that you need not pay expensive EMC support pricing once these assets go off warranty. Instead, look to independent support – both for the savings and the remarkable service. Often called Third-Party Maintenance (TPM), this industry of independent support companies can be an amazing resource.
Feel free to bookmark the EoSL Resource Library we’ve created at SSCS; or more specifically, the EMC EoSL Resource Library is also very helpful. If you discover specific assets which we haven’t listed in these resource centers, please alert us and we will promptly address.
New to the TPM industry? Here are a few helpful white papers:
John “JK” Kolkmeier, Director, Global Service Delivery, SSCS
This year will be John’s 29th year with SSCS Global IT Services. A graduate of University of Houston, Clear Lake, most of John’s field service career has been with SSCS. Having several years of experience in direct field service and break/fix maintenance for multiple OEMs and platforms, John was promoted to Global Service Director eight years ago. All global field support and OEM subject matter expertise reports up to him.
In addition to his deep levels of interest in data center support best practices, John is an avid outdoorsman and conservationist, committed to non-profit groups dedicated to habitat protections and enhancement. He is also an avid fan of all sports, with a great appreciation for golf.