By John Kolkmeier, Director, Global Service Delivery, SSCS
Tired of tracking which assets are approaching EoL (End of Life) or EoSL (End of Service Life)? Yeah, ITAM best practices can be burdensome to teams with limited staffing resources. Know that several hardware support providers already track this data for you and provide the information much more simply than the OEM offers. Several independent support companies have EoL tracking details at their website, including SSCS.
There are several NetApp storage models heading toward EoSL in the next 18 months. Here’s a quick-check table to help:
NetApp EoSL from September 2017 through December 2018
|NetApp Model||End of Support Life Date|
Should you have any NetApp assets approaching EoS, don’t forget that you need not pay expensive NetApp support pricing for post warranty assets. Instead, look to independent support – both for the savings and the remarkable service. Often called Third-Party Maintenance (TPM), independent support firms, like SSCS, can be a tremendous resource.
Feel free to bookmark the EoSL Resource Library we’ve created at SSCS; or more specifically, the NetApp EoSL Resource Library is also very helpful. If you discover specific assets which we haven’t listed in these resource centers, please alert us and we will promptly address.
Not quite familiar with the TPM industry? Here are a few helpful white papers:
John “JK” Kolkmeier, Director, Global Service Delivery, SSCS
This year will be John’s 29th year with SSCS Global IT Services. A graduate of University of Houston, Clear Lake, most of John’s field service career has been with SSCS. Having several years of experience in direct field service and break/fix maintenance for multiple OEMs and platforms, John was promoted to Global Service Director eight years ago. All global field support and OEM subject matter expertise reports up to him.
In addition to his deep levels of interest in data center support best practices, John is an avid outdoorsman and conservationist, committed to non-profit groups dedicated to habitat protections and enhancement. He is also an avid fan of all sports, with a great appreciation for golf.