By Mark Havens, VP, Sales & Marketing, SSCS
Is this your first time as project manager for server or storage device relocations? Or, has it been a while and you’re a bit nervous that you can’t remember all the critical things you learned? This short blog is intended only to help you understand the three most important items to consider in any data center hardware relocation.
1. Providing Notice Well in Advance: Make sure that all key players are aware of your “move” timing not less than 30 days – ideally 60 days – in advance of your planned date. Various parties will need to be prepared for production delays/downtime, cabling changes, power and cooling changes, etc. Your move will go without a hitch if you communicate well in advance, allowing internal and external teams to help you minimize the chance of any unpleasant surprises.
2. Use a Team of Hardware Experts: No matter what anyone may think, your hardware is not a commodity. It is a valued business tool. A valued tool that has some sensitivity to mishandling. There are hundreds of companies that offer server moves, but have no concept of power down protocols, nor will they accept any accountability for the post-move return to full operation. Let the couch movers move couches, for heaven’s sake. If your team is unavailable or unable to handle, hire experts that know the hardware, its sensitivity and will hold accountability. I’ve heard horror stories about pick-up trucks being used, servers exposed to the weather, and bouncing around because the movers took no care to protect your mission critical business tools. Saving a few dollars will never be a viable response to damaged systems or catastrophic failures.
3. Make Certain Management Knows Your Plans and Rationale: Although this is very similar to #1, I chose to break it out separately because of its importance. In any equipment relocation, your reputation can go from hero to scapegoat in minutes. If your supervisor and his/her supervisor is fully aware of your plan, your logic and your timing, any burdens that arise are shared between you. You want them to “have your back” no matter how the project goes. They should also appreciate the logic you have about why you’re involving hardware professionals, as opposed to inexpensive widget movers.
If you’d like to have a deeper level consultation about hardware relocations, we would be pleased to share additional “best practices” for your unique situation. You could start by visiting this page to validate our expertise in IT equipment relocations: https://www.sscs.com/equipment-relocation.html You can contact us by completing the inquiry form at this page: https://www.sscs.com/contact.html
Mark Havens, VP, Sales & Marketing, SSCS
This year will be Mark’s 23rd year with SSCS Global IT Services. Beginning in sales, he was promoted to Vice President, Sales & Marketing, now responsible for all global sales activities, brand recognition, inbound/outbound marketing and primary messaging. In his previous employment in management with Ritz Carlton, Mark was highly influenced by their industry-leading customer service program, as influenced by the standards of the Malcolm Baldridge quality awards.
In his spare time, Mark is engaged is numerous activities with his daughter, plays the bass guitar and is a vocalist with a band and his church choir.