Tag Archives: blame

Chris Atkins, SSCS Service Delivery Manager, U.S. & APAC In recent weeks, both Mark Havens (VP, Sales & Marketing) and John Kolkmeier (Director, Global Service Deliver) have shared blogs directly addressing “Service Quality” as a differentiator from the current market of Third-Party Maintainers, which many of us prefer to call Independent Hardware Support. Both of […]