Tag Archives: OEM

By Michael Yost, SSCS Digital Marketing & Design Manager In 2016, Mondelez International (makers of Toblerone Swiss chocolate) decided to quietly cut the size of the chocolate bar by widening the spaces between its iconic triangle-array bars while maintain the original overall length. There was less chocolate, and the price remained the same. Chocolate lovers […]

By Sarah Bellamy, SSCS Sales Development Director, EMEA Tracking EoL (End of Life) or EoSL (End of Support Life) announcements and dates can be burdensome so we’ve built an EoSL Resource Library you can check any time. Specific to Hitachi Data Systems;(HDS) Storage, you can click here, or take a quick-glance at the list below. […]

By Michael Yost, SSCS Digital Marketing & Design Manager The day I bought my first car was one of the happiest days of my life. The idea of the freedom it gave me was overwhelming. Then one day while driving to the mall my engine gave a weird noise and an even weirder smell and […]

By Steven Foss, Senior Sales Executive, SSCS North America Many companies and/or industries going through marketplace disruption now have mandates to cut operational expenses, when and where possible – especially when doing so does not impact the client experience. Industries, such as Oil & Gas, are now seeing reduced profits and executive teams are pushing […]

By John Kolkmeier, Director, Global Service Delivery, SSCS In my last blog, I wrote about a few ways in which IT procurement could better vet hardware support vendors by drilling with questions about Communications & Tools. Before that, Mark Havens shared one with the same purpose, but focused on questions that forced transparency around Parts […]

By John Kolkmeier, Director, Global Service Delivery, SSCS I’m truly delighted to see a rapid growth in companies trusting and choosing independent hardware support (third-party maintenance) for post-warranty servers, storage hardware and networking equipment. With the support of Gartner, this industry is finally getting the traction and credit it deserves. OEM pricing for post-warranty hardware […]

By Mark Havens, VP, Sales & Marketing, SSCS While it is exciting to see a far greater percentage of global companies choose Third-Party Maintenance for hardware support of their post-warranty assets, there has been an increase in a disturbing new trend. The New Trend is this: IT procurement staff are unfamiliar with the standards originally […]

By Rick Moller, Cisco Support Specialist & Subject Matter Expert, SSCS Do you know why most of your industry peers are paying more for Cisco support than others? Here are the Top 9 Reasons: 1. Unlike the typical data center infrastructure manager, the Cisco SMARTnet contract holder is often unfamiliar with hybrid support models and […]