Tag Archives: TPM

By Evandro Pasquarelli, Business Development Director, SSCS Brazil Whether you prefer the older term, “Emerging Markets,” or the newer terms such as “Newly Industrialized Countries,” or even the group labelling, such as “BRIC (referring to Brazil, Russia, India and China),” Wikipedia describes these emerging markets as being in transition from less developed to more developed. […]

By Ty Stubblefield, SSCS Lead Development Specialist Since moving their fiscal year end to the end of July, the Cisco Sales Team have pushed its clients to have more renewals occur in the summer months. While it might seem, at first glance, that this change was helpful to clients and employees, permitting all to have […]

By Bernie Armstrong, SSCS Senior Sales Manager, EMEA This article will address those individuals that are already familiar with Third-Party Maintenance (TPM), as well as those that are unfamiliar. Certainly, the purpose for this content is to provide consultative guidance to data centre operations and IT procurement professionals, helping them to understand the timing of […]

By Sarah Bellamy, SSCS Sales Development Director, EMEA New to IT Procurement or Data Center Operations? Or, perhaps you’ve bypassed the TPM definition and value story, due to time or availability? Regardless of why you are reading this now, my commitment is to share with you a simple, step-by-step and unbiased overview of the TPM […]

By Janne Kokkaret, SSCS Business Development Director – Nordics What do I mean by “Hybrid Hardware Support?” It’s when your in-warranty IT hardware (servers, storage and networking) are supported by the OEM, during the warranty period. Then, all or a portion of your post-warranty assets are maintained by an independent hardware support provider (also known […]

By Glen Stevens, Senior Sales Executive, SSCS North America Are your actions and choices enabling a playground, or are you demanding a multi-dimensional resource? You’re likely reading this because the title indicated that this might be something more than the traditional “LinkedIn is Not Facebook” post. You’re right and I hope to provide content that […]

By Steven Foss, Senior Sales Executive, SSCS North America Many companies and/or industries going through marketplace disruption now have mandates to cut operational expenses, when and where possible – especially when doing so does not impact the client experience. Industries, such as Oil & Gas, are now seeing reduced profits and executive teams are pushing […]

By John Kolkmeier, Director, Global Service Delivery, SSCS In my last blog, I wrote about a few ways in which IT procurement could better vet hardware support vendors by drilling with questions about Communications & Tools. Before that, Mark Havens shared one with the same purpose, but focused on questions that forced transparency around Parts […]