Tag Archives: Warranty

By John Kolkmeier, Director, Global Service Delivery, SSCS Hey, this is my first blog! Wish me well as I am new to developing educational content across this sort of venue. From my experience with SSCS clients, they are most surprised to learn that it is indeed possible to use SSCS for Smart Hands support with […]

By Joe Rankin, Cisco Specialist & Subject Matter Expert If your team is interested in reducing Operating Expenses, but is not yet tracking EoS or EoSM dates for each asset, the following chart should be helpful. As a reminder, forced upgrades are not always necessary when your networking hardware is productive and stable. Your environment’s […]

By Mark Havens, VP, Sales & Marketing, SSCS Myth #1 – The OEM field engineers are more experienced than Third Party Maintenance providers. The reality is that most hardware OEM’s send new hires to training programs and send them out to practice their new skills – in YOUR data center. Third Party Maintenance providers like […]