Tag Archives: white paper

By Rick Moller, Cisco Support Specialist & Subject Matter Expert, SSCS Do you know why most of your industry peers are paying more for Cisco support than others? Here are the Top 9 Reasons: 1. Unlike the typical data center infrastructure manager, the Cisco SMARTnet contract holder is often unfamiliar with hybrid support models and […]

By Mark Havens, VP, Sales & Marketing, SSCS While you may not yet be convinced of the intrinsic value or flexibility of the third-party hardware support industry, the times are changing. More than ever, your IT peers are embracing alternatives to effectively contain IT costs and increase their negotiating leverage within their OEM relationships. In […]